Frequently Asked Questions

Rekeying works when the lock hardware functions properly but you need to control who has access—like after moving into a new home, losing keys, or employee turnover. It changes which keys open the lock without replacing the entire mechanism. This costs significantly less than replacement while restoring key control.

Commercial installations often involve higher-security hardware, master key system integration, and compliance with accessibility codes and fire regulations. Residential installations focus on entry security, weather resistance, and homeowner convenience. Commercial locks also need to withstand higher traffic and coordinate with multiple access points across a property.

Master key systems use pin configurations that allow one key to open multiple locks while individual keys only open specific doors. Property managers carry master keys for building access, while tenants or employees receive keys limited to their assigned spaces. The system can expand as properties add units or offices without rekeying existing locks.

Salt air in coastal areas like Fairhaven corrodes internal components, while dirt and dried lubricant buildup restrict pin movement inside the cylinder. Loose mounting screws cause misalignment between the bolt and strike plate. Worn springs and pins also prevent smooth key operation, especially in high-traffic doors.

Experienced locksmiths use picking and manipulation techniques that work with the lock mechanism rather than forcing it. The goal is non-destructive entry that preserves the lock and door hardware. Damage typically only occurs with high-security locks that resist standard methods or when broken keys are lodged inside the cylinder.

The same person who assesses your property performs the actual work, eliminating communication gaps between sales and installation. You receive consistent recommendations based on hands-on experience rather than upselling from someone who won't do the installation. Accountability is direct—the owner's reputation depends on every job completed.

Each manufacturer uses proprietary pin configurations and keyway designs that aren't interchangeable. Schlage cylinders use different pin sizes and spring tensions than Kwikset systems. A locksmith needs brand-specific pin kits and knowledge of each system's tolerances to rekey properly, which is why experience with major brands matters.

Repair works when the lock body and bolt mechanism are structurally sound but internal components like springs, pins, or cylinders have worn out. If the lock is less than 10 years old, functions smoothly after repair, and meets current security needs, replacement isn't necessary. Damage to the lock body or bolt assembly requires replacement.

Rekey the locks as soon as possible if your keys were labeled with an address or lost near your home. Keys without identifying information present lower immediate risk, but rekeying eliminates uncertainty about who might have access. Rekeying costs less than dealing with unauthorized entry or replacing stolen property.

Salt air accelerates corrosion of metal components, causing locks to seize or operate roughly within a few years. Exterior locks need corrosion-resistant finishes and regular lubrication to function reliably. Properties near the water experience faster hardware deterioration than inland locations, making material choice and maintenance more critical.

Professional installation includes drilling precise alignment holes for the latch and deadbolt, mortising the door edge so hardware sits flush, and adjusting the strike plate so the bolt engages smoothly without resistance. The locksmith tests key operation, checks door swing clearance, and ensures weather stripping doesn't interfere with lock function.

Locksmiths handle emergency lockouts, scheduled installations, and repair calls simultaneously throughout the service area. Same-day availability depends on current job commitments, travel time between Fairhaven and surrounding towns, and complexity of scheduled work. Calling early in the day increases the chance of same-day service for non-emergency requests.